ONYX

Every plan, every milestone, always visible.
Onyx gives a live view of every client’s payment plan, with precision tracking across all accounts. Missed or delayed payments surface instantly, allowing action before issues escalate. Health scores keep accounts in green, amber, or red—making risk clear, transparent, and actionable.

Problems flagged before they exist.
Onyx analyses behavioural patterns and payment trends to predict the likelihood of default. High-risk accounts are identified early, enabling timely intervention with tailored support or restructuring. The result: lower exposure to bad debt, higher recovery rates, and stronger retention

From reminder to resolution, streamlined.
Follow-ups are automated with structured, escalating communications that adapt in tone and urgency. From gentle nudges to firm reminders, Onyx ensures consistency, professionalism, and efficiency—keeping recovery on track while reducing manual workload.

Total visibility. Instant response.
Onyx delivers real-time dashboards covering overdue balances, recovery velocity, and team performance. Managers can spot bottlenecks and reassign resources instantly. Leaders gain accurate forecasts and actionable insights to safeguard financial momentum.

Performance made motivating.
Collections become engaging and competitive. Every recovery, follow-up, and resolved account contributes to live scores, badges, and leaderboards. Top performers set the benchmark, while underperformers are pulled upward by following proven behaviours. The result: a culture where protecting revenue is energised, measurable, and rewarding.