Privacy Policy

Last updated: 16th July, 2025

At Sphaera Technologies ("Sphaera", "we", "our", or "us"), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us online.

We are committed to being transparent, responsible, and respectful with your data, in line with global privacy regulations such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Pakistan's PECA.

1. Who We Are

Sphaera Technologies is a technology company focused on developing advanced SaaS solutions for the property and real estate sector. Our website is primarily informational, used to introduce our services, share updates, collect inquiries, and support potential customer and partner relationships.

Website: https://www.sphaera.tech

Email: privacy@sphaeratech.com

2. What Information We Collect

We collect information in the following ways:

A. Information You Provide Voluntarily
  • Contact Forms: Name, email address, phone number, company name, message content
  • Newsletter Sign-ups: Name and email address
  • Job Applications: Resume, contact details, LinkedIn profile, cover letter
B. Information We Collect Automatically

When you use our website, we may collect:

  • IP address and approximate location (city-level)
  • Browser type and version
  • Device information and operating system
  • Referring URL and session duration
  • Pages viewed and user behavior patterns

This data is collected using tools such as:

  • Google Analytics
  • Cloudflare or similar firewall/CDN services
  • Standard server logs
3. How We Use Your Information

We use the information collected to:

Purpose Legal Basis (under GDPR)
Respond to your inquiries Legitimate interest
Provide updates or newsletters Consent (you may unsubscribe anytime)
Improve website performance Legitimate interest
Screen for security threats Legitimate interest, legal obligation
Comply with legal requirements Legal obligation

We do not sell your personal information.

4. Sharing Your Information

We only share your information with:

  • Service Providers: Email delivery (e.g., Mailchimp), analytics (e.g., Google Analytics), hosting (e.g., AWS or equivalent), and security (e.g., Cloudflare)
  • Legal Authorities: When required by law, subpoena, or to protect rights
  • Job Applicant Processors: For recruitment, if you apply for a role

Each third-party processor is bound by a Data Processing Agreement (DPA) and must meet industry-standard data protection obligations.

5. Data Retention

We retain your data only as long as necessary:

Data Type Retention Period
Contact form submissions Up to 12 months
Analytics data 26 months (Google default)
Job application data Up to 2 years (if no hiring occurs)
Newsletter data Until unsubscribed or inactive

You may request deletion earlier (see Section 7).

6. Data Security

We follow modern security practices to keep your data safe:

  • HTTPS (TLS 1.2+) enforced on all web traffic
  • Secure email and access control on internal systems
  • Firewalls, WAFs, and DDOS protection (via Cloudflare or AWS equivalents)
  • Access to backend systems is role-based and audited

Despite best efforts, no online platform is 100% secure. If we experience a data breach affecting your personal information, we will notify you within 72 hours, as required under GDPR.

7. Your Rights (GDPR, CCPA, PECA)

Depending on your location, you may have the right to:

  • Access your personal data we hold
  • Correct inaccurate or outdated data
  • Request deletion of your data ("Right to be forgotten")
  • Restrict or object to processing
  • Withdraw consent at any time
  • Receive your data in a portable format
  • File a complaint with your local data protection authority

To exercise these rights, email privacy@sphaeratech.com with your request. We will verify your identity and respond within 30 days.

8. International Data Transfers

Sphaera Technologies is headquartered in [Insert Country] and hosts data in secure, cloud-based environments that may include regions such as the European Union, United States, or Asia-Pacific, depending on redundancy and service provider setup.

We ensure all international transfers are covered by appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Data Protection Agreements (DPAs)
9. Children's Privacy

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.

  • The "Last Updated" date at the top will always be revised
  • Substantial updates will be notified via email (if you're subscribed) or a banner on our website

We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this policy or your personal data, please contact:

Sphaera Technologies – Privacy Office

Email: privacy@sphaeratech.com

Website: https://www.sphaera.tech